Services

Discover powerful solutions to overcome your organization’s distinctive challenges.

Professional Development

Elevate your organizational success with a powerhouse of employees. Lisa Leary Consulting provides a range of workshops meticulously crafted to foster a thriving, high-performing workforce.  You can expect a personalized experience for your staff to enhance their professional skills, unlock their potential, and infuse more joy into their work.

Whether you require leadership development for new and emerging leaders, professional skills refinement for enhanced communication, or specialized expertise for leading organizational change – we are here to support you. Unleash the potential of your team by delving into more details in the attached PDF. Your path to excellence begins here.

Organization Evaluation and Assessment

Our comprehensive assessment goes beyond the surface, delving deep into the core of your organization to evaluate its culture, operational effectiveness, revenue enhancement opportunities, quality standards, and process efficiency. By leveraging our expertise, we identify areas for improvement and provide strategic insights that pave the way for transformative change. Trust us to navigate the intricate landscape of healthcare management, ensuring your organization not only meets but exceeds its full potential.

  • Identify core processes that are impeding efficiency, negatively impacting patient safety, and contributing to unnecessary workloads.
  • Gain new insights into your organizational culture and understanding the gap between current state and desired state.
  • Receive a full assessment of clinical capacity including supply and demand trends, patient cycle times, value-added ratios, and provider utilization rates.
  • Go deeper through root cause analysis into seemingly intractable workflow issues and gain insights for innovative solutions.

Healthcare Transformation

True transformation is a holistic process that involves changes to improve efficiency, accessibility, and quality of services. It also requires significant input from the professionals who are on the front lines of care. When staff have the skills and knowledge to do the work AND improve the work, then transformation can begin. By investing in staff and enhancing clinical and operational workflows through optimization and standardization, results will follow: improved quality metrics, enhanced patient satisfaction and achieving pay for performance initiatives resulting in a workplace that is successful financially, operationally and culturally.

True transformation is a holistic process involving changes aimed at improving efficiency, accessibility, and quality of services. It necessitates substantial input from the professionals at the front lines of care. Transformation also requires that staff possess the skills and knowledge not only to do their work, but to improve their work. Investing in staff and refining clinical and operational workflows through optimization and standardization initiates a cascade of positive outcomes: enhanced quality metrics, improved patient satisfaction, and successful attainment of pay-for-performance initiatives. The result is a workplace that thrives financially, operationally, and culturally.

Process Improvement

Highly functioning workflows are not created by accident, they are the result of intentional design. When designed with intention, these workflows bolster organizational operations and support the staff integral to those operations, enhancing efficiency, reliability, quality, and value of services. Conversely, without intentional design, these same processes may lead to unnecessary delays, rework, and frustration. The encouraging news is that, through a professional assessment encompassing evaluation, diagnosis, and redesign, you can lay the groundwork for improved work efficiency with reduced challenges and increased satisfaction. Indeed, achieving better results entails working smarter, not harder!

The first steps of your journey begin with a series of “diagnostic” exercises aimed at uncovering the root causes contributing to system inefficiency. Subsequently, a comprehensive “treatment” plan is developed, leading to tangible, enduring changes that can be measured and sustained over time. This pro-active approach ensures a transformative shift towards a more streamlined and effective operational environment.

The process improvement journey may include:

  • Clinical evaluation via surveys, observations, and data analysis
  • Cause and effect diagraming
  • Root cause analysis
  • Process mapping
  • Group brainstorming exercises
  • Plan Do Study Act (PDSA) cycles
  • Project management 101 skill building
  • Team facilitation
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